When it comes to a crisis, most leaders will put their heads down and get on with solving the problem. Once the problem is averted, then they'll share the news.
Few of us feel comfortable telling bad news, we prefer to communicate only the good. Yet this strategy of simply getting on with it can alienate people, leaving them with the feeling that they are in the dark.
We have found that in turbulent times, communication is even more important than ever. Leaders need to make critical decisions about: when to communicate, how to communicate and engage their audiences, and select the most appropriate median.
At CHPD, we coach leaders to become better communicators so they can instill greater confidence, squash rumours and eliminate misconceptions.
Communications is at the heart of effective leadership. Listen to Rachel Woolf share her thoughts on everything from recent media coverage at the Ryder club to the communication style of Gordon Brown.
Few of us feel comfortable telling bad news, we prefer to communicate only the good. Yet this strategy of simply getting on with it can alienate people, leaving them with the feeling that they are in the dark.
We have found that in turbulent times, communication is even more important than ever. Leaders need to make critical decisions about: when to communicate, how to communicate and engage their audiences, and select the most appropriate median.
At CHPD, we coach leaders to become better communicators so they can instill greater confidence, squash rumours and eliminate misconceptions.
Communications is at the heart of effective leadership. Listen to Rachel Woolf share her thoughts on everything from recent media coverage at the Ryder club to the communication style of Gordon Brown.
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